Shipping policy

TIMELINE:

Please allow 5–7 business days for order processing.

Many orders may ship sooner, but processing times may be extended during launches, sales, holidays, and high-volume periods.

CARRIER:

We currently ship through UPS.

Once a package has been accepted by the carrier, shipping timelines are outside of our control.

TRACKING:

Tracking information may take up to 48 hours to update after a shipping label is created.

Please allow the carrier adequate time to scan and process your package.

LOST, STOLEN, DELAYED PACKAGES:

Dear Geese (Footnote Social LLC) is not responsible for:

  • Carrier delays

  • Lost packages

  • Stolen packages

  • Packages marked as delivered by the carrier

Customers without Re:Do Protection must file claims directly with USPS or UPS.

INCORRECT ADDRESSES:

Customers are responsible for entering the correct shipping address. 

Orders returned due to incorrect addresses may require additional shipping fees before being reshipped.

FREE SHIPPING:

Free shipping only applies when a single order reaches the free shipping threshold.

Separate orders cannot be combined to qualify for free shipping.